Yes and No

Most insurance companies do not bill massage therapy like a doctors office visit. I accept HSA and FSA accounts (Health Savings and Flex Spending Accounts) -- as long as massage therapy is a benefit your insurance will cover. Best way to know -- call and ask them. 

I accept clients with VA benefits -- with a referral from your VA primary care doctor --the VA will cover medical massage. Usually 12 visits/year.

Some insurance companies will allow you to submit your receipt from my office and get a reimbursement, sometimes this is part of a "wellness plan". I do have an NPI number (located on your receipt from my office).

We accept cash, all major credit cards, PayPal, Venmo, Apple Pay, Google Pay, Samsung Pay and Cash App. 

Sheena's approach combines traditional and modern therapies to address the root causes of health issues and support your body's natural healing processes.

Holistic therapies does not replace medical care and is not used to treat, diagnosis, or cure any illnesses or diseases.

Our therapies support health and healing through natural remedies. You know your body better than anyone else. Many of our clients often feel dismissed by doctors and come seeking alternate answers and guidance.

Sheena is a versatile holistic wellness practitioner, who is dedicated to empowering individuals to achieve optimal health through a customized and personalized approach. She offers a range of therapeutic services tailored to meet each client's unique needs. From medical massage specializing in upper body pain relief, to functional bloodwork analysis for deeper understanding of health markers, to classical homeopathy for addressing a variety of acute and chronic conditions. She helps clients navigate their health journey, whether through a single service or a combination of therapies.

The office also has red light therapy, infrared sauna, and halotherapy (salt booth) to aid in your holistic journey.

Classical means we only choose one remedy at a time -- otherwise how do we know which one is working?

Homeopathy is a 200-year old system of medicine used worldwide, homeopathy involves a deep dive into your health history to understand your body's communication patterns. It uses potentized substances from nature, such as plants, animals, and minerals; that match your symptom picture. Homeopathy works on the principle "like cures like".

Examples:

1) In allopathic medicine they use medication for ADHD that speeds up their body to match their brain speed: to help the brain "feel slower" -- achieving a false sense of balance.

In homeopathy: we look for the substance in nature that gives the same pattern of ADHD that you display -- allowing for true balance to occur.

2) Another example we like to use is: what happens when you cut an onion? You cry, your nose runs, it burns. There is a homeopathic remedy that can help balance out the symptom pattern body is showing.

3) Homeopathy is personalized and customized -- we like to know your personal experience VS a diagnosis. Your version of headaches can be different from my version. We love adjectives, colors, smells, textures.

Functional health is a client-centered approach that looks at the root cause of health issues, functional medicine is bio-individualized and customized.

We analyze tests such as bloodwork, hair analysis, and at-home inflammation tests to identify food sensitivities, inflammation, and other sources for your symptoms. From there we develop a plan with high quality supplements to target those underlying problems.

Ensuring our cells are functioning properly, as they are the building blocks of our health. Inflammation in cells can lead to issues like hormonal changes and lack of energy.

A few important things:

Please carefully read the client policies on our website. Feel free to ask any questions that may arise. We expect our clients to know and agree to our policies as a condition of doing business with us.

Please arrive 10-15 minutes early so we can start your massage right on time and give you the full time we have scheduled for you.

You should have received a 2nd email with your New Client Information Form. We need this at least 24hrs in advance of your session. Note: this may not load on a tablet or smartphone - if that is the case please try to access it via a computer.

Please bring a water bottle for water after your session so we can keep you hydrated.

Open communication with your therapist is critical! If there is anything that you would like done differently for your comfort or preference, please communicate your needs to your therapist at any point during your massage. It is our commitment to help you get to wellness as soon as possible. Your comfort and satisfaction is our TOP priority!

If you have any questions, please let us know. We look forward to meeting you!

Attire For Massage

Most clients find that loose fitting, comfortable clothing, such as, workout gear, athletic gear, or tank tops and yoga pants -- to be the most comfortable for medical massage sessions. Specifically, for the initial appointment. In the initial appointment as well as re-evaluations: medical massage sessions can include postural analysis, passive stretches on the table, range of motion analysis, and/or gentle muscle testing.

Attire For Red Light/Infrared Sauna/HaloTherapy

Most clients find that bathing suits, workout gear, shorts and tank tops, under garments -- to be the most comfortable. The more visible skin the better the outcome of the session. Please either bring a towel or a robe. Please bring a water bottle. You may bring a book or magazine to read while in the booth. You may bring a device to play your favorite audiobook, podcast, music playlist, or meditation. NO ELECTRONICS ALLOWED IN THE BOOTH (use the available Bluetooth and leave your device outside the booth).

Massages:

Bring a water bottle with you. Attire: comfortable clothes. Athletic gear, workout gear, or tank top and yoga pants.

Red Light / Infrared Sauna / Halotherapy (Salt Booth):

If you have added-on the red light therapy, infrared sauna, and/or the halotherapy (salt booth): Please bring a towel (or robe) and water bottle to your session. NO ELECTRONICS IN THE BOOTH. But you can Bluetooth your device to the speakers inside the booth – so if you have a favorite podcast, playlist, audiobook, or meditation we can help you listen during your session. Attire: Please wear a bathing suit or undergarments. The more visible skin the better the outcome of the session.

We accept cash, all major credit cards, PayPal, Venmo, Apple Pay, Google Pay, Samsung Pay and Cash App. We also accept HSA/FSA cards (Health Savings and Flex Savings Accounts). We are an approved provider with the VA - with a referral from your VA primary care physician.

Sheena considers herself part of your healthcare team and has a no tipping policy in the office. She understands this is not the industry standard and can feel awkward -- rest assured it is not expected.

Halotherapy (Salt Therapy) is a natural therapy that has origins in ancient Greece that is based on the idea that salt has antibacterial, anti-inflammatory, and antimicrobial properties.

When a person breathes in salty air, the salt particles can help reduce inflammation in the lungs and airways, which can help relieve symptoms of certain respiratory conditions such as asthma and chronic obstructive pulmonary disease (COPD).

Salt booths are also very beneficial for helping alleviate symptoms of skin conditions.

NOT Recommended for the following conditions:

Tuberculosis

Fever

Contagious conditions

Severe heart disorders

Cancer Presence

Advanced pregnancy

Acute state of respiratory attack

What to Bring:

Red Light / Infrared Sauna / Halotherapy (Salt Booth):

If you have added-on the red light therapy, infrared sauna, and/or the halotherapy (salt booth): Please bring a towel (or robe) and water bottle to your session. No electronics in the booth. But you can Bluetooth your device to the speakers inside the booth – so if you have a favorite podcast, playlist, audiobook, or meditation we can help you listen during your session.

Attire: Please wear a bathing suit or undergarments. The more visible skin the better the outcome of the session.

Wrinkles be gone! Skin repair, boost new cell growth, and skin rejuvenation -- with Red Light Therapy. Reduce inflammation, increase circulation, and stimulate collagen production.

NOT Recommended for the following conditions:

Pregnancy

Epilepsy

Acute active hemorrhage

Individuals currently taking cortisone injections or steroids

Individual with diseases that involve the retina of the eye, such as diabetes

Use of Red-Light Therapy directly over the thyroid in specific thyroid conditions is not advised

What to Bring:

Red Light / Infrared Sauna / Halotherapy (Salt Booth):

If you have added-on the red light therapy, infrared sauna, and/or the halotherapy (salt booth): Please bring a towel (or robe) and water bottle to your session. No electronics in the booth. But you can Bluetooth your device to the speakers inside the booth – so if you have a favorite podcast, playlist, audiobook, or meditation we can help you listen during your session.

Attire: Please wear a bathing suit or undergarments. The more visible skin the better the outcome of the session.

This is a dry heat sauna. There’s nothing quite like a session in an infrared sauna.

You feel more relaxed and rested after you’re done, and the heat helps relieve sore muscles and improves your overall health and well-being.

Also great for a detox, weight loss, and relief from arthritis.

NOT Recommended for the following conditions:

Alcohol use/abuse

Hemophilia

Fever

Sensitive to heat

Pregnancy

Menstruation

Closed Infections (dental or otherwise)

Conditions with impaired sweating (such as Multiple Sclerosis, Central Nervous System Tumors, Diabetes with Neuropathy, etc.)

Joint injuries less than 72hrs or chronically hot/swollen joints

Metal implants, pins, rods, other surgical implants should consult your surgeon prior to use.

What to Bring:

Red Light / Infrared Sauna / Halotherapy (Salt Booth):

If you have added-on the red light therapy, infrared sauna, and/or the halotherapy (salt booth): Please bring a towel (or robe) and water bottle to your session. No electronics in the booth. But you can Bluetooth your device to the speakers inside the booth – so if you have a favorite podcast, playlist, audiobook, or meditation we can help you listen during your session.

Attire: Please wear a bathing suit or undergarments. The more visible skin the better the outcome of the session.

I understand that I must arrive 10-15 minutes early for my appointment in order to get the full session time I have scheduled.

Arriving early allows time for paperwork, talking with my therapist to create a session treatment plan, changing, and using the bathroom, if needed.

If I arrive on time, or late, I understand my massage has started without me, and the therapist can only give me whatever time remains of my appointment and I will pay the full session fee.

I understand that in order for me to receive the best massage therapy possible, I know that I have to communicate ANYTHING and everything, including my needs, preferences, requests, or feedback, at any time before, during, or after my massage.

I take it upon myself to communicate right away if there is anything distracting me or if I feel unwell or uncomfortable at any time during the session so that adjustments can be made.

I understand that my therapist wants my HONEST feedback - positive or negative - and doesn’t take offense to it.

Please take a moment to read and initial the following information:

I understand that massage therapy is provided for stress reduction, relaxation, relief from muscular tension, and improvement of circulation and energy flow.

If I experience pain or discomfort during the session, I will immediately inform my therapist so that pressure/strokes can be adjusted to my level of comfort. I will not hold my therapist responsible for any pain or discomfort I experience during or after the session.

I understand that the services offered today are not a substitute for medical care. I understand that my therapist is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness.

I affirm that I have notified my therapist of all known medical conditions and injuries and any changes that have occurred between treatments.

I agree to inform the therapist of any changes in my health and medical condition. I understand that there shall be no liability on the therapist’s part should I forget to do so.

I understand that massage is entirely therapeutic and non-sexual in nature. Sessions will be terminated immediately and the full session fee will be collected.

I understand that, because massage therapy work involves maintaining touch and close physical proximity over an extended period of time, there may be an elevated risk of disease transmission, including COVID19.

By signing this release, I hereby waive and release my therapist from any and all liability, past, present, and future relating to massage therapy and bodywork.

We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment. To ensure that we can accommodate all of our clients, we kindly request that you provide us with at least 24 hours notice for any cancellations or changes to your scheduled appointment.

Cancellations within 24 hours - 2hours:

Please note that cancellations or rescheduling requests made within 24 hours - 2hours of your appointment time will incur a 50% service charge of the total fee for the missed appointment. This fee must be paid prior to being able to schedule any future appointments. Pre-paid packages forfeit a ½ session length.

Cancellations within 2 hours:

Please note that cancellations or rescheduling requests made within 2 hours of your appointment time will incur a 100% charge equal to the full cost of the scheduled service. This fee must be paid prior to being able to schedule any future appointments. Pre-paid packages forfeit a full session length.

Same day cancellations:

In an effort to waive service charges for a treatment you cannot receive; you can send a friend/family member as your replacement for the appointment. However, you agree to NOTIFY Gaffney Massage & Holistic Therapies of the change AND you understand that if they also cancel/reschedule/or miss the appointment you will still be responsible for the 100% service charge. This fee must be paid prior to being able to schedule any future appointments. Pre-paid packages have the option to either transfer the session to a friend/family member who can attend the scheduled appointment or the designated attendee may choose to pay for the session privately.

No-call no-show:

In the event of a no-show, the full cost of the scheduled service will be charged (100%). This fee must be paid prior to scheduling any future appointments. In addition, all future appointments will require a non-refundable deposit; at the time of booking. If you cancel or reschedule your appointment outside of the 24hr window – the deposit will remain on your account. If you cancel or reschedule within 24hrs-2hours of your appointment time - 50% of your deposit is forfeited. If you cancel or rescheduling with less than 2hours to your appointment time 100% of the deposit is forfeited.

Pregnant Clients:

If you go into labor within 24 hours of an appointment you agree to notify Gaffney Massage & Holistic Therapies and the cancellation fee will be waived. If you go into labor and do not notify Gaffney Massage & Holistic Therapies, and you miss your appointment, you agree to pay the full session rate.

VA Clients:

Late fees and cancellation fees cannot be charged – however, after 3 cancellations/reschedules (within 1 year) with less than 24hours notice you will be dismissed from care. Any no-shows/ no calls will result in immediate dismissal from care.

Our building can be tricky to find the first time:

We’re located at 310 N. Limestone St UNIT B – Gaffney, SC 29340

We’re in the alley between the Capri Theater and the building next door (old) Peach City Brewery

Down the alley – we’re the 3rd black and white awning on the left

Parking is available behind our building on the left, sometimes space is available in the alley, or across the street at the MediMart and walk across the street and down the sidewalk to the 3rd black/white awning on the left.

To get behind the building: take the road directly behind Capri Theater (Courthouse Alley) -- the gravel parking lot will be on your left (next to the green dumpster). We're the 2nd B&W awning on the right.